Delivery Information

Delivery Information

Thank you for choosing Divorah. We are committed to ensuring a smooth and timely delivery process for your purchases. Please review the following information to understand our delivery policies.

1. Shipping Methods

We offer various shipping options to accommodate your preferences and delivery needs. The available methods and estimated delivery times are presented during the checkout process. Please note that delivery times may vary based on your location and the shipping method selected.

2. Processing Time

Orders are typically processed within 5 business days after payment is confirmed. During peak seasons or promotional periods, processing times may be extended, and we appreciate your understanding.

3. Shipping Costs

Shipping costs are calculated based on the selected shipping method, the destination, and the weight of the items in your order. The total shipping cost will be displayed during the checkout process before you complete your purchase.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package’s progress. You can also track your order by logging into your account on our website.

5. International Shipping

We offer international shipping to many destinations. Please note that international shipments may be subject to customs clearance procedures, which can cause delays beyond our estimated delivery times. Any additional customs fees or taxes are the responsibility of the recipient.

6. Address Accuracy

Please ensure that your shipping address is accurate and complete to prevent delivery delays. We are not responsible for items delivered to incorrect addresses provided by the customer.

7. Delivery Issues

In the rare event that your order is lost or damaged during transit, please contact our customer support team at support@divorah.com as soon as possible. We will work with the shipping carrier to resolve the issue promptly.

8. Delivery Confirmation

All deliveries require a signature upon receipt. Please ensure that someone is available to accept the delivery or provide special delivery instructions during the checkout process if needed.

9. Contact Information

If you have any questions or concerns regarding the delivery of your order, please contact us at support@divorah.com.

Thank you for choosing Divorah.com. We appreciate your trust in our products and services.